Key takeaways
- Salary not paid (UAE): from 1 June 2026 the due date is the first day of each month. MOHRE’s Ministerial Resolution No. 340 of 2026 sets the 1st of every Gregorian month as the single due date for the previous month’s wages. The old 15-day allowance under Resolution 598 of 2022 no longer applies.
- MOHRE acts on a late payroll without waiting for you. As reported, notices go out from day 2, new permits can be frozen from day 5, fines follow from day 11, larger employers can face an automatic labour dispute from day 16, and travel bans from day 21.
- 85% is an establishment test, not your pay rate. You are only treated as paid if any shortfall comes from lawful deductions. The rest is unpaid salary, still owed to you.
- Keep working, keep records, then complain. MOHRE’s confidential “My Salary Complaint” reports the employer without naming you; a full labour complaint follows if needed, and MOHRE decides claims up to AED 50,000.
- Do not walk out. A worker reported absent loses access to the temporary work permit that lets you work elsewhere while your case runs (MR 47/2022, Art. 3(d)). The lawful exit is Article 45: notify MOHRE 14 business days before you leave.
- Deductions have hard limits: 50% of the wage in total under Article 25, with lower caps for each reason.
- If the company collapses, the workers’ protection insurance pays up to AED 20,000 per worker on a MOHRE decision or court ruling, and ILOE may pay 60% of your basic salary for up to three months if you lose the job.
If your salary is not paid in the UAE, your employer is in breach of Article 22 of the Labour Law from the day after the due date, which for private-sector workers is now the first day of each month under MOHRE Resolution 340 of 2026. The employee’s playbook is short: confirm the date and the amount, check whether anything went through the Wage Protection System (WPS), save your evidence, ask for payment in writing, then use MOHRE’s confidential salary complaint or a full labour complaint. You keep working while it runs. If the breach is not fixed, Article 45 lets you leave without notice and keep your end-of-service rights, after notifying MOHRE.
This guide is for the employee whose pay is late, short or missing. It is based on Federal Decree-Law No. 33 of 2021, MOHRE’s resolutions and service cards, and u.ae, checked on 23 September 2026; where a page could not be opened or two official pages disagree, we say so. The Wage Protection System from the employer’s side is in our separate guide to WPS in the UAE.
Salary not paid UAE: find your situation first
Unpaid salary cases look alike from the outside and need different first moves. Find the row closest to yours, then read the sections it points to.
| Your unpaid salary situation | Your first move | What to avoid | Read |
|---|---|---|---|
| Salary delay of a few days, first time | Check your bank or payroll card, then send a short written query naming the month and due date | Threats, social media posts, stopping work | When salary is due; the written demand |
| Unpaid salary for a month or more, still employed | Build your evidence file, then file MOHRE’s confidential salary complaint | Filing a full complaint first if you want to stay anonymous | Evidence; confidential complaint |
| Late salary, paid in part every month | Keep a monthly ledger of due, received and shortfall; ask for WPS payslips | Accepting cash without a receipt | Partial pay and deductions |
| You want to leave because pay has stopped | Notify MOHRE under Article 45, wait 14 business days, then leave | Simply resigning or disappearing | Leaving under Article 45 |
| You have a new job offer while a case is open | Ask for a MOHRE temporary work permit through the new employer | Starting work before the permit is issued | Moving to a new job |
| The company has closed or the owner has gone | File a MOHRE complaint for wages and work permit cancellation at once | Waiting to see if it reopens | Closed company; workers’ protection insurance |
| You work in a free zone, DIFC, ADGM or as a domestic worker | Confirm which authority issued your permit before filing anything | Filing in the wrong forum | Special cases |

Salary not paid UAE: how MIRDXB PRO helps
People who contact us about an unpaid salary need to know what to file, in what order, and how to stop the dispute damaging their visa, their family’s visas or their next job. We are a PRO and visa services firm based in Al Barsha 1, Dubai, and we handle the paperwork side of labour disputes through our labour dispute and MOHRE complaint service in Dubai. We are not a law firm. Where a claim is large, contested or heading to court, we will tell you that you need a lawyer.
What we do about unpaid wages
- Review your file first against what MOHRE will ask for, and give you a written list of gaps.
- Work out the claim. Every month outstanding, every shortfall, allowances, leave and gratuity, as a ledger you can put in front of MOHRE.
- Prepare and file the confidential salary complaint or the labour complaint, and track references and appointments.
- Handle the Article 45 notification if you have decided to leave.
- Protect the permit side: temporary permit, transfer, or cancellation when the employer cannot be reached.
- Keep family visas in order if you sponsor dependants, so a job dispute does not turn into an overstay.
How it works
- WhatsApp us a short summary: employer name, emirate, months unpaid, and whether you are still working there.
- We review your documents and reply with the route we recommend, the documents missing, any government fees, and our fee in writing.
- You approve. We prepare the complaint or notification, you confirm the details, and we submit it.
- We follow it through the MOHRE stages and deal with the permit, transfer or cancellation steps that follow.
What it costs
MOHRE shows no fee for an individual labour complaint on its service page, and u.ae says workers are exempt from court fees on claims under AED 100,000. Where a related transaction carries a government fee, such as a residence cancellation or a new permit, it is passed on at cost with the receipt. Our own service fee depends on the work involved and is quoted in writing before we start. Our general approach to pricing is on the fees page.
Why employees use us
- We publish our sources. Every rule in this guide links to the law, the MOHRE resolution or the government page it came from.
- We tell you when you do not need us. A confidential salary complaint has no fee and can be filed by you on the MOHRE app in minutes, and we will say so.
- We deal with both sides of the problem: the money claim at MOHRE and the visa side at GDRFA in Dubai or ICP in the other emirates.
- You can walk in. Our office is in Al Barsha 1, open by appointment; whatsApp us any time, 24 hours; office open Monday to Friday, 9:00 to 18:00 (Dubai time).
When is salary late? The 2026 due date for unpaid wages
Every step in this guide depends on one fact: the date your wage was due. Get that right first. Article 22 of Federal Decree-Law No. 33 of 2021 says the employer must pay wages “on their due dates in accordance with the systems approved in the Ministry”. The Law leaves the timing to MOHRE’s rules, and those rules changed on 1 June 2026.
The new rule: salary delay starts after the first of every month
MOHRE’s Ministerial Resolution No. 340 of 2026 concerning the Wage Protection System replaced Resolution No. 598 of 2022. As published by MOHRE and reported by Gulf News, Khaleej Times and several law firms, it sets the first day of each Gregorian month as the unified due date for the wages of the preceding month. Payment after that day is a delay. The resolution took effect on 1 June 2026, so June 2026 was the first month paid under it: May’s wages were due on 1 June.
| Late salary rule | Before 1 June 2026 (MR 598/2022) | From 1 June 2026 (MR 340/2026) |
|---|---|---|
| Due date | From the first day of the month after the pay period in the contract; at least monthly | The 1st of each Gregorian month, for the previous month |
| When the employer is “late” | In default if not paid within 15 days of the due date | Any payment after the due date is delayed; no 15-day allowance |
| Establishment compliance | Measured by WPS records | Compliant if at least 85% of total wages due is transferred on time |
| Measures against the employer | Notices on days 3 and 10, services suspended from day 17 | Graduated measures from day 2 to day 21 (see below) |
| Automatic labour dispute | Not provided | From day 16 for establishments with 25 or more workers, and some common-ownership groups |
MOHRE has published the resolution as a PDF on mohre.gov.ae and a statement on 4 June 2026, but its website blocked our research tools, so we could not read the PDF line by line. The due date, the 85% threshold and the day-by-day measures below come from MOHRE’s statement as reported by the UAE press and from law-firm summaries of the text, which agree with each other. Check the PDF before relying on a specific day or threshold in a dispute.
What if your contract gives a different date for salary?
Many contracts say “paid on the 25th” or “by the 7th”. The published summaries of Resolution 340 do not say how a contractual date interacts with the single WPS due date. Our reading, not an official ruling: an earlier contractual date is still a promise you can hold the employer to, and a later one does not push MOHRE’s due date back. An employer that pays on the 7th “as policy” still shows a late salary on the WPS record from the 2nd.
Write down three dates before you chase a late salary
- The due date: the 1st of the month after the month you worked (for example, 1 September 2026 for August’s salary).
- Today’s date.
- The gap in days. This is the number MOHRE’s measures run on, and the number every message and complaint you send should state.
A sentence like “My salary for August 2026, due on 1 September 2026, has not been paid as of 23 September 2026” is worth more than a page of frustration. It is exactly how you should open every written message from here on.
The 85% rule, read correctly: when is it unpaid salary?
The 85% figure applies in two ways, and neither lets anyone pay you less than your wage.
- For the establishment: an employer is treated as compliant if it transfers at least 85% of the total wages due to all its workers on time. That is a tolerance for payroll-wide problems such as rejected files and leavers, not a discount.
- For you: a worker is treated as paid for WPS purposes if at least 85% of the wage arrives and the shortfall comes only from lawful deductions, such as a loan instalment or a court-ordered deduction. If 85% arrives and there is no lawful deduction explaining the rest, you have an unpaid salary claim for the balance.
Put simply: 85% decides when enforcement starts, not what you are owed. Any shortfall without a lawful deduction is unpaid salary.
Salary delay: what MOHRE does to an employer who does not pay
You do not need to report a missed payroll for MOHRE to see it. The Wage Protection System gives the Ministry the employer’s salary transfer data, and Resolution 340 of 2026 attaches a timetable of measures to it. As reported, the timetable runs like this.
| Days of salary delay | Measure against the employer (as published and reported) | What it means for you |
|---|---|---|
| Day 1 onward | Electronic monitoring of the salary file | The delay is already on the record, with or without a complaint |
| Day 2 | Notifications and warnings to the employer | A good time for your first written query |
| Day 5 | Suspension of new work permits; formal violation notice | The employer cannot hire through MOHRE until it pays |
| Day 11 | Administrative fines; downgrade to the third (lowest) classification for repeat violations within six months | Future permits cost the employer much more, which is leverage |
| Day 16 | A labour dispute can be registered automatically for the affected workers in establishments with 25 or more workers, and in some common-ownership groups in construction, transport, security, cleaning and recruitment; further permit suspensions | In a larger company, a case may be opened for you; still keep your own file |
| Day 21 | Precautionary attachment of assets, enforcement instruments, travel bans on responsible persons, referral to the Public Prosecution (reported as applying to larger or repeat cases) | Collection powers exist even if the owner is uncooperative |
An employer that blames “a bank problem” for a salary delay has about five days before its own permits are frozen; a genuine glitch is fixed well inside that. But the measures are the Ministry’s, not yours. They pressure the employer; they do not put the unpaid salary in your account. You still need your own evidence and, if nothing moves, your own complaint for the full amount, including commissions and final dues that sit outside WPS.
Who is left out of the late salary calculation
As reported, the violation calculation leaves out workers with unpaid wages already before a court, workers reported absent, workers on documented unpaid leave or detained, mission permit holders, some foreign-paid staff, seafarers, and staff of banks, places of worship and national-owned fishing boats and taxis. One of these is in your control: an absence report takes you out of the employer’s count, so your late salary stops counting against it. Another reason not to stop attending.
Late salary or unpaid salary? Check whether your employer paid through WPS
Before you treat a late salary as unpaid salary, make sure the money has not arrived somewhere you did not look. Salaries in the private sector must be paid through WPS or another MOHRE-approved system, into an account with a bank or a financial institution licensed by the Central Bank. That includes exchange houses and payroll card providers, which is where many workers’ salaries land.
| Where to look | What a WPS salary looks like | What to keep |
|---|---|---|
| Bank account (app or statement) | A credit described as salary or payroll, usually with the employer’s name or a WPS reference, on or near the same date each month | A PDF statement for the last 12 months |
| Payroll card from an exchange house or card provider | A load on the card on the payroll date, visible in the provider’s app or at its counter | Screenshots or a printed card statement |
| Payslip | Gross, deductions and net for the month, with the payment date | Every payslip, especially any that show deductions you do not recognise |
| Your MOHRE record (MOHRE app or website) | Your work permit and contract details, including the wage registered with MOHRE | A screenshot of the contract wage; this is the figure MOHRE works from |
| Salary certificate from HR | A letter stating your salary; it does not prove payment, but it proves the figure | The latest signed copy |
We could not confirm that MOHRE publishes a worker-facing “has my WPS salary been paid” lookup; third-party sites claiming to offer one are not official. Your own statement is the reliable record of an unpaid salary, and MOHRE holds the employer’s side.
If your salary has always come in cash or from an account unconnected to the company, there is no official trace of what you were paid, and establishments registered with MOHRE must pay through WPS unless exempt. Check now that you hold a valid MOHRE work permit under this employer; if not, that has to be fixed before any unpaid salary claim. Our guide to the MOHRE labour card shows how to check.
Unpaid salary: what not to do in the first fortnight
Most of the serious damage in unpaid salary cases is done by the employee, in the first two weeks, out of understandable anger. None of these moves recovers unpaid wages faster.
| Do not | Why |
|---|---|
| Stop going to work | An employer can report a worker absent for more than 7 consecutive days (MR 47/2022, Art. 6). A worker with a work abandonment report cannot get the temporary work permit that lets you work elsewhere while your case runs (Art. 3(d)), and falls out of the employer’s WPS count. |
| Resign in writing without thinking about the route | A plain resignation is an ordinary exit with ordinary notice. Leaving because the employer is in breach has its own procedure under Article 45, which protects your entitlements. |
| Sign a release to “get something” | A signed full-and-final settlement can be used against the balance of your claim. Check the figure before you sign anything. |
| Take cash outside WPS without a receipt | It solves this month and removes the evidence. If you must, take a signed receipt (see partial pay below). |
| Hand over your passport | Article 13(2) of the Labour Law says the employer must “not withhold the official documents of the Worker”. If your passport is being held, include that in your complaint. |
| Take undeclared work elsewhere | Working without a permit is a violation in its own right. The temporary work permit exists for exactly this situation. |
| Wait six months hoping it resolves | Evidence goes stale, the employer’s position usually gets worse, and the limitation clock runs (two years from the end of employment under Article 54 as amended in 2024). |
This is the move that turns a recoverable unpaid salary into a serious problem. A worker who stops attending because they have not been paid can find a work abandonment report on their file, and then they are defending their own status instead of pursuing a wage claim. Being owed money is not, on its own, a lawful reason to disappear. The law gives you a procedure for leaving an employer in breach, and it starts with notifying MOHRE. If a report has already been filed, MOHRE can cancel it on the grounds in Article 7 of MR 47/2022, including where the absence had a legitimate reason. Our guide on how to check an absconding case explains how to see whether one exists.
Build your unpaid salary evidence file today
Whatever route you take, it will run on documents. Collect them now, while you still have access to company email, HR portals and shared drives. Access is usually cut the day a dispute becomes formal. Save everything to a personal email address or cloud folder, not only to your phone.
| Unpaid salary evidence | What it proves | Where to get it |
|---|---|---|
| MOHRE employment contract (signed) | The agreed wage, basic and allowances, and the start date | Your copy, the MOHRE app, or HR |
| Offer letter and any salary revision letters | The current agreed salary if it changed after the contract | Email or HR file |
| Payslips, last 12 months | The normal pattern and the month it broke; any unexplained deductions | HR portal, email |
| Bank or payroll card statements, last 12 months | When money actually arrived, and how much. The strongest single document you have | Banking app (PDF), exchange house or card provider |
| Emirates ID, passport copy, work permit number | Identity and registration against this establishment | Your documents; MOHRE app |
| Every message about the salary delay | Admissions, promises of dates, instructions to wait | Email, WhatsApp exports, memos, noticeboard photos |
| Attendance evidence | That you kept working throughout | Access logs, rotas, timesheets, emails sent, delivery or site records |
| Commission or bonus scheme documents | The formula for any variable pay you are claiming | Policy, intranet, signed scheme letters |
Twelve months of salary credits on the same date, then nothing, or then half, states your case on one page: neutral, third-party and dated. Download the PDF now and email it to yourself with your contract and payslips.
Keep an unpaid salary ledger from the first missed month
If pay is late or partial, start one simple table and update it every month: month, amount due, amount received, date received, shortfall, and running total. Reconcile each line to your statement. When you file, the ledger becomes your claim, and it is very hard for an employer to argue with a table that matches its own transfers.
| Month worked | Due on | Wage due (AED) | Received (AED) | Shortfall (AED) | Running total (AED) |
|---|---|---|---|---|---|
| May 2026 | 1 June | 9,000 | 9,000 (on 3 June) | 0 | 0 |
| June 2026 | 1 July | 9,000 | 4,500 (on 12 July) | 4,500 | 4,500 |
| July 2026 | 1 August | 9,000 | 3,000 (on 20 August) | 6,000 | 10,500 |
| August 2026 | 1 September | 9,000 | 0 | 9,000 | 19,500 |
Four months of late and partial salary produce a claim of AED 19,500 in this example. That is well inside the AED 50,000 limit for a MOHRE decision, and every line matches a bank record.
The written demand: get the salary delay on the record
If nothing in your file shows the employer admitting the salary delay, create it, calmly. The aim is a dated record, not a fight. Send it by email where you can, because email timestamps cleanly and survives a lost phone or a deleted WhatsApp group.
Message 1: the first late salary query (day 2 to day 5)
“Dear [name], my salary for [month and year], due on [date], has not been credited to my account as of today, [date]. Could you please confirm when the transfer will be made? Thank you, [name, employee number].”
Almost any reply helps you: a promised date, an admission of a cash-flow problem, or an instruction to wait. Silence also helps, because it is now a documented silence.
Message 2: the formal demand for unpaid wages (around day 10)
“Dear [name], further to my email of [date], my salary for [month], due on [date], remains unpaid. The amount outstanding is AED [amount]. [If partial: I received AED [x] on [date], leaving AED [y].] Under Article 22 of Federal Decree-Law No. 33 of 2021 and MOHRE Resolution 340 of 2026, wages are due on the first of each month through WPS. Please pay the outstanding amount by [date, about 5 working days away]. If it is not paid, I will raise the matter with the Ministry of Human Resources and Emiratisation. I continue to attend work as normal. Regards, [name].”
The amount and dates make it a claim, not a complaint; the line about attending protects you against an absence report; and the deadline gives you a clean point to escalate from. Do not threaten what you do not intend to do.
Unpaid salary complaint: report the salary delay without being named
This is the step most employees have never heard of, and for many unpaid salary cases it is the right first move. MOHRE’s service My Salary Complaint (private sector employees) is a confidential complaint about an establishment’s failure to pay wages on time, and MOHRE does not disclose your identity to the employer.
| Element | Published position |
|---|---|
| What it is | A confidential complaint about the establishment’s failure to pay wages on time |
| Confidentiality | The complainant’s identity is not disclosed to the employer |
| Who can use it | Workers registered in MOHRE’s database (a valid work permit) |
| Who cannot | A worker who already has a pending labour complaint or a court case |
| What you enter | Passport number, name, date of birth and nationality |
| Identity check | A one-time password by SMS or email, except through the MOHRE smart app |
| What happens next | The complaint is examined; if it is substantiated, it is referred to the Labour Inspection Department for a visit to the establishment |
| Channels | MOHRE app, mohre.gov.ae, the MOHRE call centre 600590000 and the Labour Claims and Advisory Call Centre 80084 |
- It does not name you. Fear of retaliation is the main reason people wait months. This route answers that directly.
- It produces an inspection, not a negotiation. Inspectors visit the employer; you are not across a table from it.
- It suits cash-flow problems, which many are; payment often follows without anyone’s job ending.
- You keep your job while it runs, and your service, leave and gratuity keep accruing.
The one condition that decides the order
You cannot use the confidential service if you already have a pending complaint or court case. So the order matters. If you file a full labour complaint first, the confidential route is closed. If you start with the confidential complaint and it does not work, the labour complaint is still open to you. Unless you have a specific reason to go straight to a labour complaint (you have already decided to leave, or the company has collapsed), start confidential.
Before you file the unpaid salary complaint
- Check your mobile number and email in MOHRE’s records. The one-time password goes there. An old number stops the application before it starts.
- Have your passport number exactly as registered. A mismatch fails the identity check.
- Save your evidence first. An inspection can change the atmosphere at work quickly.
- Note the reference number when you submit. Every follow-up starts with it.
Earlier versions of this guide told readers to follow up on 04 665 9999. MOHRE announced on its official X account in October 2023 that the Labour Claims and Advisory Call Centre moved to the number 80084 and that 04 665 9999 would be discontinued from 12 October 2023. Use 80084, the MOHRE app, the website, or the main call centre on 600590000.
If you are pressured after filing, note dates, words and witnesses, and raise it with MOHRE. Retaliation for pursuing a lawful entitlement is itself a matter for the Ministry.
Unpaid wages: escalating to a full MOHRE labour complaint
If the confidential route does not end the salary delay, or the relationship has already broken down, the next step is an individual labour complaint. We explain every stage, channel and document in our separate guide on how to file a MOHRE complaint, so here is only what matters specifically when the claim is an unpaid salary.
| Rule | Position | Source |
|---|---|---|
| First stage | MOHRE examines the complaint and tries an amicable settlement | Labour Law, Art. 54(1) |
| Claims up to AED 50,000 | MOHRE decides the dispute itself by a resolution, which is enforceable | Art. 54(2) and (3), as amended |
| Challenging MOHRE’s decision | Either party may go to the Court of First Instance within 15 working days; the court’s judgment is final | Art. 54(3), as amended by Decree-Law 9/2024 |
| Claims above AED 50,000 not settled | Referred to the competent court with a memorandum from MOHRE | Art. 54(4); u.ae labour disputes page |
| Wages during the dispute | MOHRE may oblige the employer to keep paying the worker’s wage for up to 2 months during the dispute | Art. 54(5) |
| Court fees | Workers are exempt from litigation fees on claims under AED 100,000 | u.ae: protection of workers’ rights |
| Time limit to claim | Two years from the end of the employment relationship | Art. 54(9), as amended by Decree-Law 9/2024 |
The consolidated Labour Law on uaelegislation.gov.ae, after Federal Decree-Law No. 9 of 2024 (in force 30 August 2024), says claims are not heard after two years from the end of the employment. The u.ae labour disputes page still says no claim is heard “after one year from the date of violation”. The Law prevails over a portal summary, but the safe course is obvious: do not rely on either limit. File while you still have the evidence and the employer still has assets.
The AED 50,000 line: most unpaid salary claims sit below it
Most unpaid salary claims, one to four months of unpaid wages for a typical private-sector employee, fall under AED 50,000. Those claims are decided by MOHRE with an enforceable decision rather than a full court case: no court timetable, no court fees, and no lawyer required to get a decision. Work out your number before you decide a claim is not worth pursuing. Two months of an AED 9,000 salary plus accrued leave is well inside the threshold.
What you can claim when salary is not paid in the UAE
People often claim only the missing salary and leave the rest behind. If the employment is continuing, the claim is the unpaid wages and any unlawful deductions. If it is ending, the claim is broader, and Article 53 says the employer must pay the worker’s “wages and all other entitlements” within 14 days of the end of the contract.
| Unpaid wages item | When it applies | Where to read more |
|---|---|---|
| Unpaid wages | Every month outstanding at the contractual wage, basic plus fixed allowances | This guide |
| Shortfalls from partial pay | Every month paid short without a lawful deduction | Partial pay and deductions, below |
| Unlawful deductions | Deductions outside Article 25 or above its limits | Deduction limits, below |
| Overtime | Where worked and evidenced | Your timesheets |
| Accrued annual leave | Cash for untaken leave when employment ends | Annual leave entitlement in the UAE |
| End-of-service gratuity | After at least one year of continuous service, on basic salary | End of service gratuity in the UAE |
| Notice pay | Where the employer ended the contract without the notice period | Notice period rules |
| Repatriation cost | The employer bears it unless you join another employer or the termination is due to you (Art. 13(12)) | Labour Law |
List every item with a figure and a basis when you file. A claim that says “two months’ salary” recovers two months’ salary. A claim that itemises every line recovers what you are actually owed. For the gratuity figure, our gratuity calculator gives a quick estimate from your basic salary and dates.
Partial pay, deductions and salary cuts: when it counts as unpaid salary
Most guidance assumes the unpaid salary simply did not arrive. In practice, the harder cases are partial: AED 4,000 arrives against AED 10,000 due, or the payslip shows deductions nobody explained. The rule is simple. You are entitled to the agreed wage, in full, on the due date. A partial payment does not cure the salary delay and does not reset any clock. What it does is complicate your evidence, because your statement now shows money arriving. That is why the ledger matters.
The legal limits on deductions (Article 25)
An employer may only deduct from your wage for the reasons listed in Article 25 of Federal Decree-Law No. 33 of 2021, and only within its limits.
| Reason for the deduction (anything else is unpaid salary) | Limit in Article 25 |
|---|---|
| Recovering a loan given to you (no interest) | Within the maximum monthly deduction rate |
| Recovering amounts paid to you in excess of your entitlement | No more than 20% of the wage |
| Pension and insurance contributions required by law | As the legislation sets |
| Savings fund contributions or welfare schemes approved by MOHRE | As approved |
| Penalties for violations you committed | No more than 5% of the wage |
| Court judgment debts (other than alimony) | No more than a quarter of the wage |
| Repairing damage you caused to the employer’s property | No more than 5 days’ wage per month |
| All deductions together | Never more than 50% of the wage |
Anything outside that list, such as a “company loss” deduction, a unilateral “cost-cutting” deduction, or charges for your visa or recruitment, is not a lawful deduction. It is an underpayment, and it goes on your ledger. Recruitment fees and costs cannot be charged to the worker, directly or indirectly (Article 6(4)). If the 85% WPS test is quoted at you, remember that it only treats you as paid when the shortfall comes from lawful deductions like the ones in this table.
A salary cut you never agreed to is unpaid salary
Separate two things. A reduction you agreed to in writing, and registered as a contract amendment, changes your wage from that point. A reduction simply applied to your payslip does not: it is an underpayment of the agreed wage and it accumulates like any other shortfall. If a cut is proposed, think about the second-order effect before you sign. Gratuity and the ILOE benefit are both calculated on basic salary, so a lower basic reduces both. A cut presented as temporary is not temporary in that respect.
Commission, incentives and bonuses as unpaid wages
Contractual commission with a stated formula is claimable like any wage; a discretionary bonus is a much weaker claim. Save the scheme document now.
Cash outside WPS to cover a late salary
Employers under pressure sometimes offer part of the salary in cash. It solves your immediate problem and creates two new ones. It weakens your evidence, because WPS is the Ministry’s record and a cash payment leaves no trace in it. And it makes the arrangement easier to repeat next month.
If you take cash because you need to pay rent, which is a real situation, get a signed and dated receipt stating the amount, the month it relates to, and that it is a partial payment of wages. Photograph it. That turns an invisible payment into a documented one and removes an argument later.
Leaving because your salary is not paid: Article 45
At some point an unpaid salary changes the question from “how do I get paid” to “how do I get out”. There is a lawful route for that, and improvised routes that cost people their entitlements.
Article 45(1) of the Labour Law lets a worker leave work without notice, and keep all end-of-service entitlements, if the employer “breaches his obligations towards the Worker stipulated in the contract, this Decree by law, or the resolutions issued in implementation thereof”, provided the worker notifies the Ministry fourteen (14) business days before the date of leaving and the employer does not remedy the breach in that time. Unpaid wages on the due date are a breach of Article 22 and of MOHRE’s WPS resolution.
How the Article 45 route works for unpaid wages
- Keep working and keep your evidence file up to date.
- Notify MOHRE of the breach and your intention to leave under Article 45, through a MOHRE complaint or the channel MOHRE directs you to. Keep the reference and the date.
- Tell your employer in writing that you have notified MOHRE, citing the unpaid months. This gives the employer its chance to remedy.
- Wait 14 business days. Count working days, not calendar days, and keep attending.
- If the salary is still unpaid, leave on the date you gave, and pursue your wages, notice and gratuity through the complaint.
- Deal with the permit and visa: transfer to a new employer or cancel, as below.
This is not the same as resigning and calling it constructive dismissal. The notification and the waiting period are what protect your position. Our notice period guide sets out Articles 42 to 47 and how each route to end a contract works.
The ILOE scheme does not pay if the job ended by resignation. Leaving under Article 45 is legally different from resigning, because the employer’s breach causes it. We have not found a published ILOE ruling on how an Article 45 exit is treated. If ILOE matters to you, keep the MOHRE record that shows the breach and the notification, because the insurer will ask for proof that the job did not end by resignation.
Moving to a new job while your unpaid salary case runs
You do not have to choose between being paid by someone and pursuing the unpaid wages the last employer owes you. Two rules make that possible.
| Rule | What it lets you do | Source |
|---|---|---|
| Temporary work permit during a case | Work for a new employer while the labour dispute is heard, unless a work abandonment report has been filed against you | MR 47/2022, Art. 3(b) and 3(d) |
| Move after the contract ends | Change employer where the contract expired, or was ended under Article 42 or Article 45, or the employer ended it for a reason not attributable to you | Cabinet Resolution 1/2022, Art. 27 |
| Permit cancelled without the employer | MOHRE can cancel your work permit on your complaint if the employer cannot be reached (5 working days, plus 5) | MR 47/2022, Art. 5 |
| Long court case | If the complaint means you stopped working, the permit is cancelled 6 months after referral to court | MR 47/2022, Art. 4; u.ae |
The temporary permit is closed to a worker with a work abandonment report. This is the concrete cost of walking out, and it is why “keep going to work” is the first instruction in this guide. Turning up while unpaid feels absurd. It is also what keeps your options open.
Do not start with the new employer until the permit is issued. Working without one is a separate violation, and it can lead to a labour ban for both sides. Our guide to UAE work permit types describes the temporary and transfer permits.
Unpaid wages when the company has closed or the owner has disappeared
When a business stops trading, vacates its premises or its owner leaves the country, your unpaid salary does not disappear. What changes is that you are now claiming against a company that may have few assets and many creditors. Speed matters more here than anywhere else in this guide. File immediately; do not wait to see whether it reopens.
Your unpaid wages are still owed, and there is a floor
- Wages and entitlements are due within 14 days of the end of the contract (Article 53). Permanent closure of the establishment is itself a ground for the contract ending (Article 42(7)).
- Workers’ protection insurance (Ministerial Resolution No. 318 of 2022) gives each covered worker up to AED 20,000 where the employer defaults, covering labour entitlements such as unpaid wages, gratuity and the ticket home. u.ae describes it as protecting workers in case of the company’s bankruptcy or failure to pay their dues. The payout follows a MOHRE decision or a court ruling, which is another reason to file the complaint promptly.
- Closing without paying staff is an offence. Article 60 of the Labour Law, as amended in 2024, sets fines of at least AED 100,000 for an employer who closes an establishment or suspends its activity without settling workers’ rights.
Your visa does not cancel itself
A closed establishment will not process your cancellation. MOHRE can cancel the work permit on your complaint when the employer cannot be reached, then GDRFA or ICP cancels the residence: see our guide to visa cancellation without a sponsor. Where the owners close the company properly, visas are cleared through the company liquidation and visa cancellation process.
Each person should file their own complaint, with their own figures. MOHRE decides each worker’s wages, permit and entitlements on that worker’s file. Share information, not a single complaint form.
If the unpaid salary ends with the job: ILOE
If the unpaid salary ends with the job ending, the Involuntary Loss of Employment (ILOE) scheme may pay part of your basic salary while you look for work. In short: 60% of your average basic salary over the last six months, for up to three months per claim, capped at AED 10,000 a month in the first category and AED 20,000 in the second. You need at least 12 months of subscription, and the claim must be made within 30 days of the job ending. Resignation and disciplinary dismissal are excluded, and so is any claim where an absconding complaint exists against you.
An absence report blocks the claim, one more reason not to walk out over unpaid wages. The full conditions, the documents and what to do if a claim is refused are in our ILOE claim process guide. If you are not sure you ever subscribed, our guide on ILOE insurance explains how to check.
Salary not paid UAE and your visa, grace period and family
An unpaid salary dispute is about money, but it often ends with a residence decision. Keep the two separate and handle both.
- Do not trade one for the other. An employer who says “sign that you received everything and we will cancel your visa” is combining two obligations the Law keeps apart.
- After cancellation, a grace period applies. ICP publishes tiers from 30 to 180 days depending on category; in Dubai the standard is 30 days after cancellation (some categories get 60, 90 or 180 days; your exact period is shown on your cancellation letter). Overstay fines start the day after your grace period ends, at AED 50 a day. Plan to the shortest figure. See our guide to the UAE residence visa grace period.
- If you sponsor your family, their visas depend on yours. Dependants’ visas must be cancelled before the sponsor’s own, or moved to your new sponsorship if you stay on a new job.
- Where the employer co-operates, see how to cancel an employment visa.
Unpaid wages in special cases: free zones, domestic workers, DIFC and ADGM
Free zone employees with a salary delay
If a free zone authority (for example JAFZA, DMCC or DAFZA) issued your permit rather than MOHRE, the federal Labour Law generally still sets your rights, but your first stop is the free zone authority’s employee relations channel, then the courts. MOHRE’s confidential salary complaint is built for MOHRE permits. Check which authority issued your permit before filing. Our guide to free zone versus mainland explains the difference.
Domestic workers: late salary rules
Domestic workers are covered by Federal Decree-Law No. 9 of 2022, not the private-sector Labour Law, though MOHRE is still the responsible ministry. Article 15 of that law says the monthly wage must be paid in UAE dirhams “within a period not exceeding (10) ten days from its due date”, with a written receipt or other proof approved by the Ministry. Disputes go to MOHRE for amicable settlement, MOHRE decides claims up to AED 50,000, and either side may challenge within 15 working days (Article 23). WPS is compulsory for some domestic worker categories and optional for others. Call MOHRE on 80084 or 600590000 and ask for the domestic worker route.
DIFC and ADGM
The two financial free zones have their own employment law and courts; MOHRE is not the forum. The DIFC Courts’ FAQ on the DIFC Employment Law says claims for unpaid wages go to the Small Claims Tribunal or the Court of First Instance within six months of termination or of the event complained of, final payment is due within 14 days of termination, and a daily-wage penalty can apply to late final dues. ADGM has its own Employment Regulations and courts. Take advice specific to either; six months is much shorter than the federal limit.
Talk to your landlord, bank and school before a cheque bounces or an instalment is missed, not after; a dated email explaining the salary delay, and later your MOHRE reference number, changes those conversations. Keep utilities and phone current if you must choose. Earn extra only through a permit. And use the advisory line on 80084 instead of carrying the uncertainty alone.
Salary not paid UAE: the whole sequence on one page
| Days of salary delay | Do this |
|---|---|
| Due date (the 1st) | Check your bank or payroll card. Note the date. |
| Day 2 to 5 | Send the first written query. Download your contract, payslips and 12 months of statements to a personal email. Keep attending. |
| Day 5 to 10 | Start the ledger if anything arrived short. Record every promise and reply. Check your mobile and email in MOHRE’s records. |
| Around day 10 | Send the formal demand with the amount and a deadline. Call 80084 if you are unsure which route fits you. |
| After the deadline passes | File the confidential My Salary Complaint. Keep the reference number. Keep attending. |
| If it does not resolve | File a full MOHRE labour complaint, itemising every entitlement. MOHRE decides claims up to AED 50,000. |
| If you need to leave | Notify MOHRE under Article 45, wait 14 business days, then leave. Ask a new employer to apply for a temporary work permit if your case is running. |
| If the job ends | ILOE claim within 30 days; settle the visa and family visas within the grace period. |

What circulates online that is not true
| Claim about an unpaid salary | The position |
|---|---|
| “Your employer has 15 days before salary is late” | That was the rule under MR 598/2022. From 1 June 2026, MR 340/2026 makes the 1st of the month the due date and treats any later payment as delayed. |
| “Paying 85% is legal now” | 85% is the establishment’s compliance threshold across its whole payroll. Each worker is still owed 100% of the contractual wage; a worker is only treated as paid if the shortfall comes from lawful deductions. |
| “If they don’t pay, you can just stop working” | An absence of more than 7 days can be reported (MR 47/2022, Art. 6), which blocks the temporary work permit and an ILOE claim. The lawful exit is Article 45, with 14 business days’ notice to MOHRE. |
| “Complaining means your employer will know it was you” | MOHRE’s My Salary Complaint service does not disclose the complainant’s identity to the employer. |
| “Small claims aren’t worth it; you need a lawyer and court fees” | MOHRE decides claims up to AED 50,000 itself, and u.ae says workers pay no litigation fees on claims under AED 100,000. |
| “A closed company means your dues are gone” | Dues remain owed, and the workers’ protection insurance pays up to AED 20,000 per worker on a MOHRE decision or court ruling. |
| “You only have one year to claim” | The Labour Law, as amended in 2024, says two years from the end of employment. A u.ae page still says one year. File early either way. |
Unpaid salary UAE: five cases, worked through
These cases are built from the situations we see most often. Names and identifying details are left out, and the figures are the published ones.
1. Late salary at a small trading company, resolved without anyone leaving
A sales coordinator in Dubai earning AED 7,500 had July 2026’s salary still unpaid on 12 August. She sent the first query on 3 August and a formal demand on 11 August, both by email, and kept attending. When the deadline in her demand passed, she filed a confidential My Salary Complaint through the MOHRE app.
What decided it: the WPS record already showed the late salary, and the employer, facing a freeze on new permits, paid July in full within the month. She still works there. The lesson: many a salary delay is a cash-flow failure, and an inspection fixes it without ending anyone’s job.
2. Unpaid salary for three months, then an Article 45 exit
A site supervisor in Sharjah on AED 6,000 a month was unpaid for June, July and August 2026. He filed a labour complaint for AED 18,000, notified MOHRE under Article 45 and kept working. After 14 business days with no payment he left, and a new employer applied for a temporary work permit.
What decided it: no absence report, so the temporary permit was open and his gratuity and notice rights were intact; the claim was under AED 50,000, so MOHRE decided it. The lesson: the order of steps protected him.
3. The partial payer and the cash top-ups
A chef in Abu Dhabi on AED 5,000 received AED 2,500 through WPS for five months, topped up occasionally in cash with no receipts. When she filed, the shortfall of AED 12,500 was provable from her bank statements, but the employer claimed it had paid AED 6,000 more in cash.
What decided it: the bank ledger was undisputed; the cash was her word against the employer’s. The lesson: take a signed receipt for any cash.
4. The company that closed its doors
Fourteen warehouse staff in Dubai arrived one morning to a locked unit and an owner who had left the country. Two months’ salaries were unpaid. Each filed their own MOHRE complaint for wages and work permit cancellation. The employer could not be reached, so MOHRE cancelled the permits on the workers’ complaints, and the residence cancellations followed at GDRFA.
What decided it: filing within days, individually, with figures. The MOHRE decisions opened workers’ protection insurance claims of up to AED 20,000 each for the unpaid wages. The lesson: in a collapse, speed and separate files matter most.
5. Deductions dressed up as a pay cut
An office administrator in Ajman found AED 1,200 a month deducted as a “business recovery contribution” from an AED 4,800 salary, which is 25%, with no written agreement. The WPS transfer was 75% of her wage.
What decided it: Article 25 does not allow that deduction, she never signed an amendment, and her shortfall was not a lawful deduction for the 85% test. The lesson: any deduction Article 25 does not name is unpaid salary.
How to verify every point in this guide
| Point about unpaid wages | Where it comes from |
|---|---|
| Employer must pay wages on their due dates through MOHRE-approved systems | Federal Decree-Law No. 33 of 2021, Art. 22 |
| Due date the 1st of each month; 85% compliance; day 2 to day 21 measures; exemptions | MOHRE Ministerial Resolution No. 340 of 2026 (PDF on mohre.gov.ae) and MOHRE’s June 2026 statement, as reproduced by Gulf News, Khaleej Times and law-firm summaries |
| Deduction reasons and limits (5%, 20%, a quarter, 5 days’ wage, 50% overall) | Decree-Law 33/2021, Art. 25 |
| Leaving without notice after 14 business days’ notice to MOHRE | Decree-Law 33/2021, Art. 45(1) |
| Wages and entitlements within 14 days of the end of the contract | Decree-Law 33/2021, Art. 53 |
| MOHRE decides claims up to AED 50,000; 15 working days to challenge; 2 months’ wages during a dispute; two-year limit | Decree-Law 33/2021, Art. 54, as amended by Decree-Law 9/2024 |
| Temporary work permit; cancellation without employer; absence reports | Ministerial Resolution No. 47 of 2022, Arts. 3 to 7 |
| Confidential salary complaint: conditions and process | MOHRE service card: My Salary Complaint (private sector employees) |
| No court fees for workers on claims under AED 100,000 | u.ae: protection of workers’ rights |
| Workers’ protection insurance up to AED 20,000 | u.ae: insurance system for private-sector employees; MOHRE news on MR 318/2022 |
| Domestic workers’ wages within 10 days of the due date; disputes | Federal Decree-Law No. 9 of 2022, Arts. 15 and 23 |
This guide was rewritten on 23 September 2026. What changed: (1) The “15 days after the due date” default rule and the day 3, 10 and 17 timetable came from Resolution 598 of 2022, which Resolution 340 of 2026 replaced from 1 June 2026; the guide now uses the 1st-of-the-month due date and the new day 2 to day 21 measures. (2) The follow-up number 04 665 9999 was discontinued on 12 October 2023; the Labour Claims and Advisory line is 80084. (3) The time limit for claims is now stated as two years under the 2024 amendment, with the conflicting one-year u.ae wording shown. (4) The reference to “reclassification to category three” for any violation is now limited to repeat violations, as reported for Resolution 340. (5) We added the Article 25 deduction limits, the domestic worker 10-day rule, the DIFC route, workers’ protection insurance and ILOE.
What we will and will not do
We will review your documents before charging you, build your claim line by line, file the confidential complaint or the labour complaint in the right order, handle the Article 45 notification, the temporary permit, the transfer or the cancellation, keep your family’s visas in order, and tell you plainly when you can do a step yourself at no cost on the MOHRE app.
We will not promise an outcome that only MOHRE or a court can decide, give legal representation in court, help anyone hide from an absence report or work without a permit, submit a figure we know to be wrong, or quote a fee that changes after you have paid.
Related guides
- How to file a MOHRE complaint: every stage, channel and deadline
- WPS in the UAE: the Wage Protection System from the employer’s side
- End of service gratuity in the UAE: how it is calculated and when it is due
- ILOE claim process: conditions, amounts and the 30-day deadline
- Visa cancellation without a sponsor: when the employer cannot be reached
- Notice period under UAE labour law: Articles 42 to 47
- How to check an absconding case
- UAE labour ban explained
- What is MOHRE?: the Ministry and its services
- Labour dispute and MOHRE complaint service in Dubai, if you would rather we handle it
Salary not paid UAE: frequently asked questions
What should I do if my salary is not paid in the UAE?
Check your bank or payroll card, note the due date (the 1st of the month since June 2026), and save your contract, payslips and statements. Ask your employer in writing when you will be paid. If the deadline passes, file MOHRE’s confidential My Salary Complaint, and escalate to a full labour complaint if needed. Keep attending work throughout; walking out is the most damaging move available.
How many days of salary delay are legal in the UAE?
Under MOHRE Resolution 340 of 2026, in force from 1 June 2026, wages for each month are due on the first day of the following month and any payment after that is a delay. The old rule, which treated the employer as in default only after 15 days, came from Resolution 598 of 2022 and no longer applies.
Is being paid 85% of my salary legal, or is the rest unpaid salary?
85% is not a lawful pay rate. The figure is a compliance threshold for the employer’s whole payroll. You are treated as paid only if at least 85% arrives and the rest is explained by lawful deductions under Article 25, such as a loan instalment. Otherwise the balance is an unpaid salary you can claim in full.
Can I complain about a salary delay without my employer knowing?
Yes. MOHRE’s My Salary Complaint service is confidential and does not disclose your identity to the employer. You need to be registered with MOHRE and must not already have a pending complaint or court case. If the complaint is substantiated, it goes to the Labour Inspection Department for a visit to the establishment.
Can I stop working if my salary is unpaid?
You should not simply stop. An employer can report an absence of more than 7 consecutive days, and a worker with an abandonment report cannot get a temporary work permit. The lawful route is Article 45: notify MOHRE 14 business days before you leave, and if the employer does not pay, you may leave without notice and keep your entitlements.
How much can my employer deduct before it becomes unpaid salary?
Only for the reasons in Article 25 of the Labour Law, and never more than 50% of the wage in total. Penalties are capped at 5%, recovering overpayments at 20%, court debts at a quarter of the wage, and damage at five days’ wage a month. Any other deduction is an underpayment you can claim.
Do I need a lawyer to claim unpaid wages or an unpaid salary?
Not to file. MOHRE complaints are designed to be used directly, and MOHRE decides claims up to AED 50,000 itself with an enforceable decision. u.ae says workers pay no court fees on claims under AED 100,000. A lawyer becomes worth it for large or contested claims, or if the case goes to court.
How long do I have to claim unpaid wages?
The Labour Law, as amended by Decree-Law 9 of 2024, says claims are not heard after two years from the end of the employment relationship. A u.ae page still mentions one year from the violation. Do not rely on either limit: file while you still have your documents and the employer still has assets.
My company has closed. Will I ever get my unpaid salary or unpaid wages?
Your dues remain owed, and closing without settling workers’ rights is an offence under Article 60. File a MOHRE complaint immediately. A MOHRE decision or court ruling also unlocks the workers’ protection insurance, which pays up to AED 20,000 per worker for unpaid wages, gratuity and the ticket home.
I am a domestic worker with a late salary. What are my rights?
Domestic workers fall under Federal Decree-Law 9 of 2022. Article 15 says the monthly wage must be paid in dirhams within 10 days of its due date, with a receipt or approved proof. Complaints go to MOHRE, which decides claims up to AED 50,000. Call 80084 or 600590000 and ask for the domestic worker route.
I work in a free zone or the DIFC. How do I claim unpaid wages?
Most free zone employees have Labour Law rights but complain first to their free zone authority, not MOHRE. The DIFC and ADGM have their own employment laws and courts; DIFC claims must be brought within six months of termination. Check which authority issued your permit before filing anything.
Which MOHRE number should I call about an unpaid salary or salary delay?
80084 is MOHRE’s toll-free Labour Claims and Advisory Call Centre, for complaints and legal guidance. 600590000 is MOHRE’s main call centre. The old number 04 665 9999 was discontinued in October 2023. You can also use the MOHRE app and mohre.gov.ae to file and track complaints.
Can MIRDXB PRO file my unpaid salary complaint for me?
Yes. We review your contract, payslips and statements, build the claim line by line, and prepare and submit the confidential salary complaint or the MOHRE labour complaint. We also handle the Article 45 notification, temporary permits, transfers and visa cancellation. Government fees are passed on at cost; our fee is quoted in writing first.
Can you help with my visa if I leave over unpaid wages?
Yes. We handle the work permit cancellation or transfer at MOHRE and the residence cancellation at GDRFA in Dubai or ICP in the other emirates, including when the employer cannot be reached. If you sponsor family members, we sort their visas in the right order so nobody overstays.
Unpaid salary files, where the money claim, the work permit and the family’s visas all have to move in the right order, are what our PRO services in Dubai team handles.
- Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations (Arts. 6, 13, 22, 25, 42, 45, 53, 54, 60)
- Cabinet Resolution No. 1 of 2022 (Executive Regulation of the Labour Law)
- MOHRE: Ministerial Resolution No. 340 of 2026 concerning the Wage Protection System
- MOHRE news, 4 June 2026: New Wage Protection System decision adopts a gradual approach
- MOHRE: My Salary Complaint (private sector employees)
- MOHRE: Register labour complaints (private sector employees)
- Ministerial Resolution No. 47 of 2022 on labour dispute and complaint procedures
- MOHRE official X account: new toll-free number 80084 (October 2023)
- u.ae: Resolving labour disputes
- u.ae: Protection of workers’ rights
- u.ae: Payment of salaries (wages)
- u.ae: Insurance system for employees in the private sector
- MOHRE: Resolution on bank guarantees and employee protection insurance (MR 318/2022)
- Federal Decree-Law No. 9 of 2022 on Domestic Workers (Arts. 15, 16, 23)
- DIFC Courts: FAQs on the DIFC Employment Law
- Gulf News (secondary): UAE Wage Protection System overhaul starts June 1
- Khaleej Times (secondary): New salary payment rule explained
Please note. The rules, time limits and figures in this guide are taken from UAE federal legislation, MOHRE resolutions, service cards and announcements, u.ae and the DIFC Courts, verified 23 September 2026. MOHRE’s website blocked our automated access, so the details of Resolution 340 of 2026 are taken from MOHRE’s published statement as reported by the UAE press and from law-firm summaries; check the resolution itself before relying on a specific day or threshold. Where official pages disagree, both positions are shown. The cases are built from common situations and are illustrative, not the records of named clients. MOHRE and the courts decide outcomes. This guide is general information and not legal advice; for a large or disputed claim, speak to a lawyer.




