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Emirates ID Biometrics Appointment 2026: Who Must Attend, How to Book or Reschedule, Dubai Centres and What to Bring

Emirates ID biometrics appointment 2026: who must attend, age 15 rule, how to book or reschedule, Dubai centres and hours, what to bring. Get help on WhatsApp.

Mir Ali
Mir Ali Founder, MIRDXB PRO
Updated 24 Sep 2026 43 min read
Emirates ID Biometrics Appointment 2026: Who Must Attend, How to Book or Reschedule, Dubai Centres and What to Bring (illustrative photo)
Reviewed by Mir Ali, founder of MIRDXB PRO. Checked against official sources and the real cases we have handled over the past three years. How we write and check our guides

Key takeaways

  • An Emirates ID biometrics appointment is needed by everyone aged 15 or over who applies for a new card, and by renewal and replacement applicants when ICP’s system calls for it. ICP’s service cards say anyone who has completed 15 years must give fingerprints and a signature at an ICP service centre.
  • Children under 15 do not attend. They give no fingerprints, and their photo is supplied with the application. ICP’s enrolment rules removed the requirement for under-15s to visit a registration centre.
  • Residents over 70 are not fingerprinted again at renewal if their prints are already on file, according to ICP’s page for senior citizens. People of determination are exempt from ICP service fees, but not from biometrics as such.
  • The Emirates ID fingerprint appointment follows the application. Once the Emirates ID application is submitted and paid, ICP issues an enrolment slot, usually notified by SMS and shown on the application form with a QR code. You can pick or change the fingerprint appointment through ICP’s smart services or app.
  • Biometrics are captured only at ICP customer happiness centres inside the UAE. Dubai has seven: Al Barsha, Alghazal, Al Rashidiya, Al Nahda, Al Yalayis, Al Baraha and Hatta. Several sit inside medical fitness centres, so the medical and the fingerprints can be done in one trip. There is no overseas option.
  • Missing the fingerprint appointment is not harmless. ICP’s cards state that an application is cancelled if the required procedures are not completed within the specified period. Reschedule rather than simply not turning up.
  • Bring the original passport (ICP asks for at least three months’ validity), the application form or SMS, and your current Emirates ID if you are renewing or replacing. Once Emirates ID biometrics are done, ICP’s published service time for the card is 5 days.
Waiting for an Emirates ID biometrics appointment, or need to move one? Send us your application number (it starts with 010) or the SMS you received. We will check the fingerprint appointment, move it if needed, and sequence it with your medical so you make one trip, not two.

Ask about my appointment on WhatsApp

An Emirates ID biometrics appointment is the in-person visit to an ICP customer happiness centre where an applicant aged 15 or over has ten fingerprints and a signature captured for a new, renewed or replacement Emirates ID. It is issued after the application has been submitted and paid, it must be attended by the applicant personally, and the card cannot be printed until it is done. The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) issues the Emirates ID in every emirate, including Dubai, so the Emirates ID biometrics step is the same whether your residence was issued by GDRFA Dubai or by ICP.

This guide is written from ICP’s service cards, its customer happiness centre pages, its FAQ and the u.ae government portal, all checked on 24 September 2026, with press reports used only where they are labelled. It covers who needs Emirates ID biometrics and who is exempt, how the fingerprint appointment is issued, how to book, reschedule or deal with a missed slot, every Dubai centre with its published hours, what to bring, and what happens once your fingerprints are taken. How long the card then takes, how to track it and what to do if it is late each have their own guide, linked where they come up.

Emirates ID biometrics appointment at a glance

QuestionShort answerOfficial basis
Who must attendApplicants who have completed 15 years of ageICP new, renewal and replacement ID card service cards; u.ae
What is capturedFingerprints (ten) and signature; the photo comes with the applicationICP service cards; ICP FAQ (Basmah 15 refers to 10 fingerprints)
Under 15No fingerprints and no visit to a biometrics centreICP enrolment strategy; ICP service cards (15+ rule)
Over 70, renewingNo fingerprints if already on fileICP services for senior citizens
How the fingerprint appointment is issuedAfter submission and payment; SMS and application form with QR codeICP app manual (“Book an Appointment”, “Book Later”); ICP FAQ (appointment needed for biometrics)
WhereICP customer happiness centres offering “fingerprint capture”; 7 in DubaiICP customer happiness centres page and centre pages
Fee for the fingerprint appointmentNo separate fee listed for fingerprint captureICP service cards list card fees only
Missed slotReschedule; applications not completed in the set period are cancelledICP service cards (conditions)
Card after Emirates ID biometrics5 days service time, then courier deliveryICP service cards
AbroadNot possible; all capture points are ICP centres in the UAEICP centre list
Emirates ID biometrics appointment journey: application and payment, SMS with slot, booking or rescheduling, fingerprints at an ICP centre, card in 5 days, with the under-15 and over-70 exemptions
How an Emirates ID biometrics appointment is triggered and completed, who skips it, and what happens if the fingerprint appointment is missed. Based on ICP service cards and centre pages, checked 24 September 2026.

Emirates ID biometrics appointment: how MIRDXB PRO helps

The fingerprints themselves take minutes. The trouble is almost always around them: a slot sent to a mobile number nobody checks, a centre chosen on the far side of the city, a medical booked for one week and biometrics for the next, a family split across three different days, or an application that quietly lapses because the Emirates ID fingerprint appointment was missed. We are a PRO and visa services firm in Al Barsha 1, a short drive from ICP’s Al Barsha customer happiness centre, and we handle Emirates ID applications and the residence files behind them for Dubai (GDRFA) and the other emirates (ICP). If you would rather we type the application and manage the Emirates ID biometrics appointment for you, that is our Emirates ID typing and application service.

What we do

  • Type and submit the application correctly, with a photo that meets ICP’s specifications, so the file is not returned before a slot is even issued.
  • Choose the biometrics centre with you. Close to home or work, open late if you need an evening slot, and inside a medical fitness centre if you still have the visa medical to do.
  • Book or move the fingerprint appointment through ICP’s channels, and send you the fingerprint appointment in writing with the address and the centre’s published hours.
  • Group family members into the same visit where the system allows it, so parents and teenagers attend together.
  • Check who actually needs to attend. Children under 15 do not, and residents over 70 renewing with prints on file do not, so nobody makes a wasted trip.
  • Follow the file after Emirates ID biometrics until the card is printed and delivered, and tell you straight away if ICP asks for anything more.

How it works

  1. WhatsApp us a copy of the passport, the entry permit or current Emirates ID, and tell us which emirate issued the residence.
  2. We confirm the application type (new, renewal or replacement), the government fees and our service fee in writing.
  3. We submit and pay, then book or confirm the Emirates ID biometrics appointment at the biometrics centre that suits you.
  4. You attend with the original passport and the documents on our checklist. It is the one step nobody can do for you.
  5. We track the card to printing and delivery, and deal with any request from ICP.

What it costs

There is no separate government fee for the fingerprint appointment itself. What you pay is the Emirates ID fee on ICP’s service card (for residents, AED 100 per year of residence plus AED 100 smart services fee on a new card), which we pass on at cost with the receipt. Our own service fee depends on whether we handle only the Emirates ID or the whole residence, and it is quoted in writing before we start. Our general approach to pricing is on the fees page.

Why residents use us

  • We publish our sources. Every rule in this guide links to the ICP page or government portal it came from, and we say plainly where the official pages are silent.
  • We cover both systems: residence at GDRFA for Dubai, and residence and Emirates ID at ICP for every emirate.
  • We tell you when you do not need us. Rescheduling a single slot on ICP’s smart services has no fee and is simple, and we will say so.
  • You can walk in. Our office is in Al Barsha 1, open by appointment; whatsApp us any time, 24 hours; office open Monday to Friday, 9:00 to 18:00 (Dubai time).
Tell us who in the family is applying, their ages and the emirate of the visa. We will reply with who must attend the fingerprint appointment, the nearest centre with its hours, and the fees.

Check my family on WhatsApp

What Emirates ID biometrics actually are

“Biometrics” is used loosely online to mean anything that happens at the ICP counter. ICP’s own service cards are more precise. The step is described as completing “the fingerprint and signature procedures” at the Authority’s service centres, and ICP’s FAQ, describing its school programme, refers to “capturing 10 fingerprints”. The ICP work bundle FAQ describes the same step as “biometric data registration (fingerprint and photo)”.

In practice, then, an Emirates ID biometrics visit captures three things that end up in the card’s chip and on ICP’s register:

ElementHow it is capturedWhere it comes from in ICP’s rules
FingerprintsAll ten fingers, scanned electronically at the counterICP service cards; ICP FAQ (“10 fingerprints”)
SignatureSigned on an electronic padICP service cards (“fingerprint and signature procedures”)
PhotographSupplied with the application and checked against ICAO standards; the centre verifies it is youICP service cards (“personal photos must comply with ICAO standards”); ICP personal photo specifications

Two things that some websites say are captured do not appear on ICP’s current service cards. The first is an iris scan: ICP’s Emirates ID cards list fingerprints and a signature only, so treat claims that your iris is scanned for the card with caution. The second is a medical check: the visa medical is a separate test run by the health authority, even when it happens in the same building.

The fingerprints are what make the card useful. ICP runs a validation gateway that lets banks and other licensed bodies verify a cardholder by fingerprint against the card, which is why a poor capture can cause problems long after the card arrives. It is worth taking the capture seriously rather than rushing through it.

Who needs an Emirates ID biometrics appointment

The rule is set out in the same words on ICP’s three main card services: new card issuance, renewal and replacement of a lost or damaged card. Anyone who “has completed 15 years of age” must complete the fingerprint and signature procedures at an ICP service centre. The u.ae portal repeats the age-15 rule. What varies is whether you are called on a renewal, and the handful of groups ICP treats differently.

ApplicantEmirates ID biometrics?What ICP publishes
First card, aged 15 or over (employee, investor, spouse, adult child, domestic worker, Golden visa holder)Yes, in personNew ID card service card: 15+ must give fingerprints and signature
Renewal, aged 15 to 69When required by the systemRenewal card: step 5 is fingerprints and signature “if required”; 15+ rule repeated
Renewal, aged 70 or over, prints already on fileNo fingerprintsICP senior citizens page: “No fingerprints taken when renewing IDs, if their fingerprints have been already taken”
Replacement of a lost or damaged card, aged 15 or overYes, when requiredReplacement card: 15+ must complete fingerprinting and signature
Child under 15 (including newborns)No fingerprints, no visit15+ rule on all cards; ICP enrolment strategy cancelled the need for under-15s to attend
Child who has turned 15 since the last cardYes, at the first application after turning 1515+ rule; ICP FAQ: signature and fingerprint must be registered if over 15
Student aged 15 or over at a participating schoolYes, possibly at schoolICP FAQ: “Basmah 15” captures 10 fingerprints on school premises
Person of determinationSame age rule; accessibility support at centresICP: full exemption from service fees; wheelchairs, reserved parking, priority

The age-15 rule in practice

The threshold is “completed 15 years”, which means the fifteenth birthday has passed. A child who is 14 years and 11 months when the application is typed is not called; a child who turned 15 last week is. The age that counts is the age on the date of application, not the age on the card’s expiry date.

This matters most at family renewals. Parents renewing four cards together often assume the whole family goes, or that nobody does. The right answer is usually a mix: the parents and any child aged 15 or over may be called, while younger children stay at home. If a child’s previous card was issued at, say, age 12, the renewal after the fifteenth birthday is the first one where that child will be fingerprinted, so expect a fingerprint appointment even though the parents’ own renewals go through without one.

Renewals: when Emirates ID biometrics are reused and when you are called again

ICP’s renewal card does not promise that renewals skip Emirates ID biometrics. Its step list reads “complete fingerprint capture and signature at service centres (if required)”. The only blanket exemption ICP publishes is for residents aged 70 and over whose prints are already on file. For everyone else, the system decides whether existing prints can be reused.

ICP does not publish the criteria it uses. From the wording of its cards and FAQ, the situations where a new capture is most likely are:

  • Your last card was issued before you turned 15, so there are no adult prints on file.
  • Your record has no signature, or the previous capture was incomplete or of poor quality.
  • You are replacing a lost or damaged card, where ICP repeats the 15+ fingerprint rule.
  • Your personal data has changed materially, for example a correction to your name or date of birth (see Emirates ID name correction).

If a renewal generates an Emirates ID fingerprint appointment, attend it. There is no published route to argue that your old prints should be reused, and the card will not print until the step is completed.

Children and newborns

ICP’s enrolment strategy page records a decision to cancel the requirement for children under 15 to go to registration centres, with their photographs handled from the application instead. Current service cards are consistent with that: fingerprints and signature start at 15. A newborn’s Emirates ID is applied for with the baby’s residence, using a photo that meets ICP’s specifications (plain light background, face clearly visible, nobody else in the frame). No biometrics centre visit is needed. The residence side is covered in our newborn baby visa service.

The earlier version of this guide said children under 15 must still attend for a photograph. That is not what ICP’s pages say today, and we have corrected it below.

Senior residents and people of determination

ICP’s page for people of determination and senior citizens sets out three things relevant to Emirates ID biometrics. Senior residents aged 70 and over are not fingerprinted when renewing if their prints are already held. Those who are unable to visit a centre can have the urgent service fee waived and are exempt from late payment penalties, subject to proof of age. People of determination have a full exemption from ICP service fees and financial guarantees.

At the centres themselves, ICP lists priority queues, wheelchairs, wide entrances, large lifts and reserved parking for both groups. What ICP does not publish is a general home-visit biometrics service for residents. Its “Taqdeer package” delivers proactive Emirates ID and passport renewals through ICP staff who visit the applicant, but the FAQ limits it to senior citizens aged 60 and over who receive social welfare or hold a people of determination card, and the passport element suggests it is aimed at UAE nationals. If a relative genuinely cannot travel to a biometrics centre, call ICP on 600522222 before the fingerprint appointment and ask what arrangement applies to them.

Students: the Basmah 15 programme

ICP’s FAQ describes “Basmah 15” as capturing the 10 fingerprints of school students aged 15 and above on school premises, “without the need to visit Customer Happiness Centres”. Gulf News reported the launch on 1 April 2026. ICP does not publish a list of participating schools, so ask the school before assuming the teenager’s fingerprints will be taken there. If the school does not take part, the student attends a biometrics centre in the normal way.

How the Emirates ID fingerprint appointment is triggered

You cannot book Emirates ID biometrics on their own. The fingerprint appointment is a step inside an Emirates ID application, so it only exists once an application has been submitted and paid. The route to that application depends on what you are doing.

SituationWhere the application is madeWhat triggers biometrics
New residence in DubaiResidence at GDRFA (Amer or GDRFA channels); the Emirates ID application is linked to itICP issues the fingerprint appointment once the ID application is registered and paid
New residence in another emirateICP smart services, ICP app or an ICP-approved typing centreSame: slot follows the paid ID application
Work bundle hire (private sector)Work bundle platform, which includes medical and fingerprintingScheduled inside the bundle; the government’s March 2024 announcement cut in-person visits from seven to two
RenewalICP app, smart services, typing centre, or with the residence renewalOnly if ICP’s system requires a new capture
Lost or damaged cardICP app, smart services, typing centre, or at a centre (urgent)15+ rule applies; slot follows payment

Since April 2022 the Emirates ID has replaced the residence sticker in the passport as proof of residence, and the residence and ID applications were merged into one process, as The National reported at the time. For Dubai residents this means the residence is decided by GDRFA while the card, and therefore the fingerprints, are ICP’s. That split is why a GDRFA approval does not by itself produce an Emirates ID; the ICP Emirates ID biometrics step still has to happen. Our ICP vs GDRFA guide explains the division in detail.

The SMS, the form and the application number

Once the application is registered, you should receive the Emirates ID biometrics appointment details. In our experience they arrive by SMS to the mobile number on the application, and the printed or PDF application form carries a QR code with the centre, date and time. ICP’s app manual shows the same step from the inside: after submitting a service, the applicant reaches a “Book an Appointment” screen, and can choose “Book Later” to postpone the choice.

Keep three things from the application safe, because every later step asks for them:

  • The application number. ICP application numbers start with 010, and this is the number used on ICP’s ID card status page.
  • The mobile number and email given on the application. Appointment changes on smart services are verified against the email used for the application.
  • The application form or receipt with its QR code. Smart Salem, for example, asks for a printed Emirates ID application form for its fast-track biometrics package.
The most common reason people never see their slot

If a typing centre, an employer’s PRO or a relative filled in the application, the SMS goes to whichever mobile number they entered. Ask for the application number and check who received the message before assuming nothing was issued. A fingerprint appointment sent to an office phone that nobody reads is still an appointment, and it still counts if it is missed.

How to book, reschedule or cancel an Emirates ID biometrics appointment

ICP does not publish a separate service card for booking or changing biometrics slots, so the steps below combine ICP’s own app manual and FAQ with a Gulf News walkthrough of the smart services screens. Menu names change from time to time; if a label below does not match the screen you see, look for “appointment” or “enrolment” under additional services.

Booking a fingerprint appointment when you apply

  1. Log in to ICP smart services (smartservices.icp.gov.ae) or the ICP app with UAE PASS. ICP’s new and renewal cards list UAE PASS login as an access requirement.
  2. Submit the Emirates ID service (new, renewal or replacement), attach any documents the system cannot fetch, and pay.
  3. On the “Book an Appointment” screen, choose the emirate, the customer happiness centre and a date and time from those offered.
  4. Save or print the confirmation. If you chose “Book Later”, return to the application and book before the deadline shown.

If a typing centre submits the application, it can choose the fingerprint appointment with you at the counter. Ask for the biometrics centre you actually want. It is common to be booked at whichever centre the typist uses most often.

Rescheduling

Gulf News (December 2023) described the smart services route as: Public Services, then Additional Services, then “Search/Modify for Enrollment Appointment”. You enter the email used on the application and one reference (the PRAN, the request number or the reference number), click Search and then Edit, confirm the passport number, date of birth and nationality, and choose a new emirate, centre, date and time. The service was described as having no fee. The same article notes you can reach it by scanning the QR code on the application form.

  1. Open ICP smart services and find the appointment search or modify option.
  2. Enter the application email and your application or PRAN number.
  3. Choose a new centre and slot from the ones available.
  4. Download or print the updated form, and delete the old SMS so nobody attends the wrong slot.

If the online route fails, call ICP on 600522222 (+971 600 522222 from abroad; ICP’s centre pages also list 171 inside the UAE), or ask the typing centre that submitted the application to move it.

Cancelling

There is no published “cancel appointment” service, and no reason to use one. Cancelling the fingerprint appointment without a new one simply leaves an application that cannot finish, and ICP’s cards say applications whose procedures are not completed within the specified period are cancelled. If you no longer need the card at all, for example because the residence itself is being cancelled, the Emirates ID application falls away with that process; see how to cancel an employment visa. Otherwise, reschedule.

Do you need an appointment to walk in?

ICP’s FAQ is direct: “an appointment is required in advance for certain cases in which the customer needs to visit the centre (biometric/fingerprint procedures)”. Simple enquiries do not need one. Turning up without a slot for fingerprints is therefore a gamble on the centre’s discretion, not a right. If you are near a biometrics centre and have a gap in your day, reschedule online to an earlier slot at that centre rather than walking in.

Emirates ID biometrics centres in Dubai

ICP lists seven customer happiness centres and offices in Dubai, and every one of them offers fingerprint capture. The addresses and hours below are taken from each centre’s own ICP page on 24 September 2026. None of the pages lists Saturday or Sunday hours.

Dubai biometrics centreAddress (ICP wording)Monday to ThursdayFridayAlso offers
Al YalayisDubai Investments Park 2, Al Yalayes Center for Governmental Services, first floor06:00 to 20:0007:30 to 12:00 and 14:30 to 19:00Fingerprint capture
Al NahdaAl Qusais, inside the Salem medical examination centre, behind the Grand car wash07:30 to 19:0007:30 to 12:00 and 14:30 to 19:00Fingerprint capture
Al BarshaAl Barsha 3, near Saudi German Hospital07:00 to 17:0007:30 to 12:00 and 14:30 to 18:30ID issue, renewal and replacement; urgent card collection; fingerprint capture
AlghazalAl Bida area, 2nd December Street, in Al Ghazal Mall07:00 to 17:0007:30 to 12:00 and 14:30 to 18:00ID services (issue and renewal for UAE and GCC nationals; replacement for all); fingerprint capture
Al RashidiyaBehind the Rashidiya Council, opposite Mohammed Noor Boys School07:00 to 17:0007:30 to 12:00 and 14:30 to 18:30ID services as Alghazal; fingerprint capture
Al Baraha (office)Deira, inside Al Baraha Smart Medical Fitness Center for Residency07:30 to 15:3007:30 to 12:00Fingerprint capture
Hatta (office)Hatta, in the Department of Naturalization and Residence building07:30 to 15:3007:30 to 12:00Fingerprint capture
Emirates ID biometrics centre opening hours in Dubai, Monday to Thursday: Al Yalayis, Al Nahda, Al Barsha, Alghazal, Al Rashidiya, Al Baraha and Hatta
Published Monday to Thursday hours of ICP’s seven Dubai biometrics centres. Al Yalayis and Al Nahda are the only ones open into the evening. Source: ICP centre pages, 24 September 2026.

Which Dubai centre to choose

Three practical points decide it for most people.

  • Do you still need the visa medical? Al Nahda sits inside a Salem medical examination centre and Al Baraha inside a medical fitness centre. Booking the medical and the fingerprints for the same morning at the same address saves a whole trip. Our UAE visa medical test guide covers the medical side.
  • Do you need an evening slot? Only Al Yalayis (until 20:00) and Al Nahda (until 19:00) publish evening hours on weekdays. The others close at 17:00 or earlier.
  • Where do you live or work? Al Barsha serves the west of the city, Al Yalayis the Jebel Ali and Dubai Investments Park side, Al Nahda and Al Rashidiya the east, Alghazal the centre, and Al Baraha Deira.

Alghazal is listed on ICP’s site under the page address of the old Al Karama centre. If an older SMS, map pin or website sends you to “Al Karama” for Emirates ID biometrics, check the address on your appointment rather than going to Karama.

Biometrics centres in Abu Dhabi, Sharjah and the Northern Emirates

You can normally choose any centre in any emirate when you book, whichever emirate issued your residence. ICP’s centre list on 24 September 2026 showed the following. Some centres were marked as closed for maintenance, so check the list again before choosing.

EmirateCentres and offices listed by ICPNotes from ICP centre pages
Abu DhabiGeneral Directorate (Abu Dhabi); Al Dhafra and Al Ain residency departments; Khalifa; Al Ain; Khalifa Medical City; Mussafah; Al Jazeera; AlQoa; offices at Ghayathi, Dalma, AlMarfa and AlselaMussafah: fingerprint capture “exclusively for male customers”, Monday to Thursday 07:00 to 17:00. Khalifa (Khalifa City A): 07:00 to 17:00. Al Jazeera shown as closed for maintenance.
SharjahGeneral Directorate (Sharjah); Khorfakkan residency department; Al Dhaid; Al Ghubaiba; Customer Happiness Center SharjahAl Ghubaiba (inside the preventive medical centre): fingerprint capture for ID card services, 07:00 to 17:00. Customer Happiness Center Sharjah shown as closed for maintenance.
AjmanGeneral Directorate (Ajman); Ajman Customer Happiness Center (Al Jurf, behind the courthouse)The centre’s own page lists fingerprint capture, 07:00 to 17:00; the main list shows it as closed for maintenance. The two pages conflict, so call before going.
Umm Al QuwainGeneral Directorate (Ramla area, next to Civil Defence); Falaj Al Mualla officeGeneral Directorate: fingerprint capture, 07:30 to 17:30.
Ras Al KhaimahGeneral Directorate (Ras Al Khaimah); Ras Al Khaimah Customer Happiness Center (Al Dhait, behind Traffic and Licensing)Centre: fingerprint capture, 07:00 to 17:00.
FujairahGeneral Directorate (Fujairah); Fujairah Customer Happiness Center (Sakamkam, next to Saint Mary’s School)Centre: biometric fingerprint capture, 07:00 to 17:00.

Two details are easy to miss. First, not every ICP office captures fingerprints: the Sharjah General Directorate’s page lists enquiry services but does not mention fingerprinting, so book a biometrics centre whose page says “fingerprint capture”. Second, the Mussafah centre takes men only for fingerprints. Women booked there by mistake should reschedule to Khalifa, Khalifa Medical City or another Abu Dhabi centre.

Can an Amer or typing centre take my fingerprints?

No ICP page we checked lists Amer centres or typing centres as places where Emirates ID fingerprints are captured. Typing centres submit the application and can book or move the fingerprint appointment. The fingerprints themselves are taken at ICP’s customer happiness centres and offices, or through ICP’s own programmes such as Basmah 15 in schools. The earlier version of this guide suggested otherwise, and we have corrected it.

What to bring to the Emirates ID biometrics centre

ICP’s service cards list the documents for the application, not for the fingerprint appointment. The biometrics centre’s job is to confirm that the person in front of it is the person on the application, and then capture fingerprints and a signature. This is what that requires.

BringWhySource or basis
Original passportIdentity check against the application. ICP asks for at least 3 months’ validity for the ID cardICP new and renewal card conditions
Appointment SMS or the application form with QR codeLets the counter find your slot and fileICP FAQ (appointment needed); Gulf News on the QR code
Application number (starts 010)Backup if the SMS is lostICP FAQ and ID card status page
Current Emirates ID (renewal or damaged card)Links the new card to your existing recordRenewal and replacement practice; ICP renewal card
Proof of age (if over 70 and seeking an exemption or fee waiver)ICP asks for age verification for senior benefitsICP senior citizens page
People of determination card, if you hold oneFee exemption and priority serviceICP people of determination page

You do not normally need a printed photo, because the photo is part of the application. It does no harm to carry two recent photos that meet ICP’s specification, in case the counter finds a problem with the one on file. Leave rings and bandages off your fingers if you can, and do not apply henna in the days before.

A passport copy is not a substitute for the original. If your passport is with an embassy for renewal, move the fingerprint appointment rather than attending with a copy. If you are renewing the passport itself, see transferring your UAE visa to a new passport, because the ID application and the new passport need to match.

What happens at the Emirates ID biometrics appointment

The visit is short and follows the same sequence at every ICP centre we know of. ICP does not publish a standard duration. Its enrolment strategy page, written when registration was first rolled out, set a target of cutting the transaction from 20 minutes to 8 to 10 minutes; treat that as an old target, not a promise.

  1. Arrive early and take a ticket. Show the SMS or QR code at reception. Seniors aged 70 and over and people of determination can ask for the priority queue.
  2. Identity check. The officer compares your passport and face with the application and its photo.
  3. Fingerprints. Each finger is placed on a scanner, usually four fingers of each hand together and then both thumbs, or one finger at a time. The officer watches the screen and repeats any finger that does not register.
  4. Signature. You sign on an electronic pad. This is the signature printed on the card, so sign as you normally do.
  5. Confirmation. The officer confirms the capture is complete. You leave with nothing new in hand; the file moves on electronically.

Before you leave, ask the officer one question: “Are my Emirates ID biometrics complete for this application?” A clear yes is worth more than any receipt, because the most frustrating delays come from captures that were started but not accepted.

Your photo: ICP’s specifications

The photo on your card is the one on your application, not one taken at the counter. ICP’s personal photo specifications say the photo must be recent (no more than six months old), in colour, on a plain light-coloured background, with your head and the top of your shoulders filling 70 to 80 percent of the frame. The expression must be neutral with the mouth closed. Glasses are allowed only if the eyes are clearly visible, with no tinted lenses and no reflection; ICP’s FAQ adds that hats and sunglasses are not allowed and only medical glasses are permitted. Head coverings are allowed for religious reasons provided the face is fully visible from chin to forehead and both edges of the face show.

For renewals ICP adds one rule that trips people up: the new photo “must not be identical to the current photograph printed on the Emirates ID card”. Reusing the old digital file is the quickest way to have a renewal returned.

If your fingerprints will not scan

Worn, dry or damaged fingertips are common among people who do manual work, older residents and anyone with a skin condition. ICP does not publish its procedure for prints that cannot be captured, so the following is practical advice rather than an official rule.

  • Prepare the skin. Moisturise the evening before, but do not arrive with fresh lotion on your hands. Avoid heavy manual work, solvents and henna in the days beforehand.
  • Tell the officer early about cuts, bandages, missing fingers or a skin condition, rather than letting the scanner fail repeatedly.
  • Ask what has been recorded if some fingers could not be captured, and whether you need to return. Do not leave assuming it will sort itself out.
  • If you are called back for a new capture later, treat it as a new appointment and attend it. The card will not print until ICP accepts the capture.
Not sure which centre, or whether a teenager or an elderly parent needs to go at all? Send us the application numbers and ages. We will book or move each Emirates ID biometrics appointment and send you the address, hours and a checklist.

Book it with us on WhatsApp

Faster options: urgent service, Smart Salem and home visits

People who need the card quickly usually ask for a “VIP biometrics” appointment. What exists, officially, is narrower than the name suggests.

OptionWhat it doesWho can use itFee and source
ICP urgent serviceCard printed quickly and collected from an ICP centre instead of courieredu.ae: UAE and GCC nationals; for other residents, only when replacing a cardAED 150 on ICP cards; charged for transactions completed inside the centre
Smart Salem package (Dubai)Visa medical plus fast-tracked Emirates ID biometrics appointment at a nearby government services centre; same-day completion possible depending on slotsAnyone with a Dubai residence application, including domestic workersAED 700 for the package (Smart Salem website)
Rescheduling to an earlier slotMoves you to the first available slot at any centreAnyone with an applicationNo fee, per Gulf News
Taqdeer packageICP staff contact the applicant and deliver proactive ID and passport renewalICP FAQ: senior citizens aged 60+ on social welfare or holding a people of determination cardNot stated
Basmah 15Fingerprints taken at schoolStudents aged 15+ at participating schoolsNot stated

We could not find any official ICP service offering Emirates ID biometrics at home for ordinary residents on payment of a fee. ICP’s enrolment strategy mentions mobile registration devices for registering workers “at their places of work or residence”, but that page describes the original national registration drive, not a service you can book today. If you are told that a private company can send someone to your villa to take your Emirates ID fingerprints, ask which ICP service it is using and check it with ICP on 600522222 before paying.

Two further points on speed. The urgent fee buys a faster card, not an earlier fingerprint slot, and for residents it only applies to replacements. And the fastest route for a new Dubai resident is usually the least glamorous: book the medical and the fingerprints at the same centre on the same morning, at Al Nahda, Al Baraha or through Smart Salem.

If you miss your Emirates ID biometrics appointment

The earlier version of this guide said a missed slot cancels nothing and the file simply waits. ICP’s service cards say otherwise. The new card, renewal and replacement cards each carry a condition that the application is cancelled if the required procedures, including biometrics, are not completed within the specified period. ICP does not publish how long that period is.

What a missed slot means in practice:

  • Nothing happens on the day. You will not normally get a warning. The application sits at the Emirates ID biometrics stage.
  • The clock keeps running. If the application is not completed within ICP’s period, it can be cancelled. Whether fees are refunded on a cancelled application is not published.
  • Your residence deadline may be running too. A new resident has to complete the residence within 60 days of entry, according to both GDRFA and ICP, as covered in our UAE visa processing times guide. A stalled biometrics step can hold up the whole file.
  • Late renewal fines keep accruing if your old card has already expired. u.ae and ICP give AED 20 per day up to AED 1,000 once the grace period has passed; see our guide to the Emirates ID fine.

What to do:

  1. Reschedule straight away through ICP smart services or the ICP app, using the application email and number.
  2. If the system will not let you, call ICP on 600522222 or ask the typing centre that submitted the application.
  3. If the application has already been cancelled, a new application is needed. Check the status first on ICP’s ID card status page so you know which situation you are in (see our Emirates ID status check guide).

Emirates ID biometrics and travel: why it cannot be done abroad

Every fingerprint capture point ICP lists is a centre or office inside the UAE, and ICP’s cards require the fingerprints to be given “through the Authority’s service centres”. There is no embassy, consulate or overseas route for Emirates ID biometrics.

That has three consequences for people who travel:

  • Renewing from abroad. The renewal can be submitted online through ICP with UAE PASS. If no new capture is required, the card can be printed and couriered to your UAE address while you are away. If biometrics are required, the application waits for your return, subject to ICP’s completion period.
  • New residents. The fingerprint appointment falls between entry and the card. Leaving the country before biometrics simply pauses the file, and the residence deadline keeps running.
  • Long absences. If you have been outside the UAE for more than six months, the residence itself may be at risk. That is a separate question, covered in our re-entry permit guide.

If you must travel between application and appointment, book the fingerprint appointment for the first working day after your return and keep the confirmation with you.

Dubai and the other emirates: who does what

For Emirates ID biometrics the process is the same everywhere, because ICP owns the card nationwide. The difference is only in who handles the residence around it.

StepDubai residenceResidence in another emirate
Residence applicationGDRFA Dubai (Amer centres, GDRFA app)ICP (smart services, app, approved typing centres)
Visa medicalDubai Health centres, including Smart SalemEHS in Sharjah and the Northern Emirates; DoH providers in Abu Dhabi
Emirates ID applicationLinked to the residence application; card issued by ICPICP
Emirates ID biometrics appointmentICP centre (7 in Dubai; any emirate allowed)ICP centre
Card service time after Emirates ID biometrics5 days (ICP)5 days (ICP)
HelplineGDRFA 8005111 for the residence; ICP 600522222 for the cardICP 600522222

The first digit of a residence file number shows the issuing emirate (1 Abu Dhabi, 2 Dubai, 3 Sharjah, 4 Ajman, 5 Umm Al Quwain, 6 Ras Al Khaimah, 7 Fujairah). That tells you which authority to chase about the residence. For the card and the fingerprints, the answer is always ICP. The typing side is explained in Amer vs Tasheel.

After the Emirates ID biometrics appointment

Once ICP accepts the capture, the card moves to printing and delivery. ICP’s published service time for new, renewal and replacement cards is 5 days, after which the card is sent by courier (or collected from a centre on urgent service). The earlier version of this guide gave five to ten working days; we have aligned it with ICP’s published time.

What to do next depends on what you need:

Check that the courier has your current address and mobile number on the application. A card that is printed but cannot be delivered is a delivery problem, not a biometrics problem, and it is handled differently.

Fees connected to the Emirates ID biometrics appointment

There is no line on any ICP card for “biometrics” or “fingerprint capture”. The appointment is part of the service you have already paid for. The table shows the published ICP fees that sit around it.

ItemAmountSource
Fingerprint and signature captureNo separate fee listedICP new, renewal and replacement cards
Rescheduling the appointment onlineNo feeGulf News, December 2023 (secondary)
New or renewed card, residentsAED 100 per year of residenceICP new and renewal cards
Smart services feeAED 100ICP new and replacement cards
Urgent serviceAED 150 (residents: replacement only)ICP cards; u.ae
Replacement of a lost or damaged cardAED 300ICP replacement card
Data update with replacementAED 150ICP replacement card
Late renewal fineAED 20 per day, maximum AED 1,000ICP renewal card; u.ae
People of determinationFull exemption from ICP service feesICP people of determination page
Smart Salem medical plus fast-track biometrics (Dubai)AED 700Smart Salem website
Typing centre chargesSet by the centre; not published by ICPAsk for a receipt

ICP’s renewal card shows the per-year fee but, in the version we read, did not list the AED 100 smart services fee that appears on the new and replacement cards. Expect the total at the counter or online to include service and e-channel charges on top of the per-year fee; the payment screen shows the exact breakdown before you pay. For a wider view of government charges, see our UAE government fees list.

What goes wrong with the fingerprint appointment, and how to avoid it

ProblemWhy it happensHow to avoid it
No SMS ever seenSlot sent to the typist’s, employer’s or relative’s mobileAsk for the application number and check the mobile on the form
Booked at an inconvenient or wrong centreDefault choice at the typing counterChoose the centre yourself; reschedule online at no cost
Woman booked at MussafahMussafah takes men only for fingerprintsReschedule to another Abu Dhabi centre
Centre closed on arrivalMaintenance closures (Sharjah CHC, Al Jazeera, possibly Ajman CHC)Check ICP’s centre list the day before
Turned away at the counterPassport copy instead of original, or passport not matching the applicationBring the original passport used on the application
Renewal returned before a slot is issuedPhoto identical to the current card, or not to ICAO standardUse a new photo meeting ICP’s specification
Application cancelledAppointment missed and not rebooked within ICP’s periodReschedule the same day you realise
Two trips instead of oneMedical and biometrics booked on different days and sitesUse Al Nahda, Al Baraha or Smart Salem for both
Children taken along unnecessarilyAssumption that the whole family must attendUnder-15s do not give fingerprints
Card delayed after captureCapture not accepted, or upstream residence issueAsk at the counter whether biometrics are complete; see the delay guide

Emirates ID biometrics appointment: six cases, worked through

These cases are built from the situations we see most often. Names and identifying details are left out, and the figures are the published ones.

1. New hire in Dubai who needs the medical and fingerprints in one morning

An engineer entered Dubai on an employment entry permit with a start date ten days away. The residence and Emirates ID applications were typed together, and the first fingerprint appointment offered was at a biometrics centre across the city on a different day from the medical. We rebooked the fingerprint appointment at Al Nahda, which sits inside a Salem medical centre, for the same morning as the medical. One trip, both steps done, and the card followed within ICP’s published 5 days of biometrics.

2. Family renewal with children aged 9, 13 and 16

Both parents and three children were renewing in Sharjah. The parents’ renewals went through without a new capture. The 16-year-old, whose last card was issued at 13, received a fingerprint appointment, because this was the first application since turning 15. The two younger children needed only compliant new photos. The family attended Al Ghubaiba with just the teenager, rather than taking everyone out of school.

3. Retired resident aged 72 renewing in Dubai

A retired resident living with a son was worried about travelling to a centre. His fingerprints were already on file from earlier cards. Under ICP’s rule for senior citizens, no new fingerprints were taken on renewal, and the card was couriered. Had he been called for any reason, he could have asked for the priority queue and wheelchair assistance that ICP lists at its centres.

4. Missed slot while travelling

A resident submitted a renewal online, received an SMS appointment, then left on a work trip and forgot about it. Three weeks later the status still showed the biometrics stage. We rescheduled through ICP smart services for the morning after her return, using the application email and number, before ICP’s completion period ran out. Had the application been cancelled, a fresh application and payment would have been needed.

5. Domestic worker in Abu Dhabi booked at the wrong centre

A family sponsoring a housemaid received a fingerprint appointment at Mussafah, which takes fingerprints from men only. We moved the fingerprint appointment to Khalifa Customer Happiness Center in Khalifa City A for the same week, and the sponsor drove her there with her original passport and the application form.

6. Worker whose fingerprints would not register

A construction supervisor with badly worn fingertips had several fingers fail at the scanner. He told the officer, who recorded what could be captured. He asked before leaving whether his biometrics were complete, was told they were, and the card arrived. If a capture is ever not accepted, expect to be asked to attend again; there is no other fix.

Recognise one of these? Send us your application number and tell us what happened. We will check the status, rebook the Emirates ID fingerprint appointment if needed, and tell you honestly whether you need us at all.

Send us your case on WhatsApp

What circulates online that is not true

ClaimWhat the official pages say
“Missing the biometrics appointment cancels nothing; the file just waits.”ICP’s cards say applications are cancelled if procedures are not completed within the specified period.
“Children under 15 must still attend for a photo.”ICP’s rules start fingerprints and signature at 15, and its enrolment strategy removed the requirement for under-15s to attend.
“Your photo is taken at the centre, so no photo is needed.”ICP requires an ICAO-compliant photo with the application; on renewal it must differ from the current card photo.
“Renewals never need biometrics.”ICP’s renewal card says fingerprints and signature are taken “if required”. Only residents aged 70+ with prints on file are published as exempt.
“Amer and typing centres take fingerprints.”ICP lists fingerprint capture at its own customer happiness centres and offices. Typing centres submit and book.
“Your iris is scanned for the Emirates ID.”ICP’s current cards mention fingerprints and signature only.
“You can pay for home biometrics anywhere.”We found no ICP service offering paid home biometrics to ordinary residents. Taqdeer covers a narrow group of seniors.
“The card takes 5 to 10 working days after biometrics.”ICP publishes a 5-day service time for new, renewal and replacement cards.
“Biometrics can be done at a UAE embassy.”All capture points are ICP centres inside the UAE.

How to verify every figure in this guide

Figure or ruleWhere to check it
Age 15 for fingerprints and signatureICP service cards: new ID card issuance, ID card renewal, replacement of lost or damaged ID card; u.ae Emirates ID page
Over-70 renewal exemption; fee exemptionsICP: services for people of determination and senior citizens
Centre names, addresses and hoursICP customer happiness centres list and each centre’s page
Appointment required for biometricsICP FAQ
Application cancelled if not completedConditions on ICP’s ID card service cards
Fees and 5-day service timeICP service cards; u.ae for urgent service eligibility
Photo specificationICP personal photo specifications (PDF)
Rescheduling stepsICP smart services; Gulf News walkthrough (secondary)
Smart Salem packageSmart Salem product page
Correction/Update, 24 September 2026

This guide was rewritten against ICP’s current pages. We corrected six points from the earlier version: a missed appointment can lead to cancellation of the application (it does not wait indefinitely); children under 15 do not attend; the photo is supplied with the application rather than taken at the centre; ICP asks for 3 months’ passport validity for the card, not six; renewals need biometrics “if required” rather than usually never; and the card’s service time after biometrics is ICP’s published 5 days, not five to ten working days. We also removed unsourced slot and duration estimates and the suggestion that typing centres take fingerprints.

What we will and will not do

We will type and submit the Emirates ID application with a compliant photo, book or move your Emirates ID biometrics appointment at the centre that suits you, tell you exactly who in the family needs to attend, pass on government fees at cost with receipts, and follow the card until it is delivered.

We will not attend biometrics on your behalf (nobody can), promise a slot or a date that only ICP controls, offer any “home biometrics” arrangement that ICP does not publish, or charge you for a step you can easily do yourself, such as moving a single appointment online.

Emirates ID biometrics appointment: frequently asked questions

Who needs an Emirates ID biometrics appointment?

Anyone who has completed 15 years of age and is applying for a new Emirates ID, and renewal or replacement applicants aged 15 or over when ICP’s system requires a new capture. ICP’s service cards set the age-15 rule. Children under 15 do not attend, and residents aged 70 or over renewing with fingerprints already on file are not fingerprinted again.

How do I get my Emirates ID fingerprint appointment?

It is issued after your Emirates ID application is submitted and paid. You choose a fingerprint appointment slot on ICP’s “Book an Appointment” screen, or the typing centre chooses it with you, and the details usually arrive by SMS and on the application form with a QR code. You cannot book biometrics without an application.

How do I reschedule my Emirates ID biometrics appointment?

Use ICP smart services or the ICP app. Gulf News described the route as Public Services, Additional Services, then “Search/Modify for Enrollment Appointment”: enter the application email and your PRAN or application number, then pick a new centre, date and time. It was described as having no fee. You can also call ICP on 600522222 or ask your typing centre.

What happens if I miss my biometrics appointment?

The application stops at the biometrics stage, and ICP’s cards say an application is cancelled if the required procedures are not completed within the specified period. ICP does not publish that period. Reschedule as soon as you realise. If the application has already been cancelled, a new one will be needed.

Do children need to give fingerprints for the Emirates ID?

No, not under 15. ICP’s rules require fingerprints and a signature only from those who have completed 15 years, and its enrolment strategy removed the requirement for younger children to attend a centre. A photo meeting ICP’s specification is submitted with the application instead. A child is called for biometrics at the first application after turning 15.

Do I need biometrics again when I renew my Emirates ID?

Only if ICP’s system asks for it. The renewal card lists fingerprints and signature “if required”. It is more likely if your last card was issued before age 15, your earlier capture was incomplete, or your data has changed. Residents aged 70 or over with prints on file are exempt. If you receive a fingerprint appointment, attend it.

Where can I give Emirates ID biometrics in Dubai?

At any of ICP’s seven Dubai customer happiness centres and offices: Al Barsha, Alghazal, Al Rashidiya, Al Nahda, Al Yalayis, Al Baraha and Hatta. Al Yalayis (to 20:00) and Al Nahda (to 19:00) open latest on weekdays. Al Nahda and Al Baraha sit inside medical fitness centres, useful if you still need the visa medical.

What should I bring to the biometrics centre?

Your original passport (ICP asks for at least three months’ validity), the appointment SMS or application form with its QR code, the application number, and your current Emirates ID if renewing or replacing. Seniors seeking age-based benefits should bring proof of age. A passport copy is not accepted in place of the original.

Is the photo taken at the biometrics appointment?

The photo on your card comes from the application, so it must meet ICP’s specification: recent, colour, plain light background, face filling 70 to 80 percent, neutral expression, no tinted glasses. On renewal it must not be identical to the photo on your current card. The centre checks your face against it but you should not rely on a new photo being taken there.

How long does the biometrics appointment take?

ICP does not publish a standard duration. The capture itself is fingerprints and a signature, which takes minutes; queueing time depends on the biometrics centre and time of day. ICP’s early enrolment strategy aimed for 8 to 10 minutes per transaction. Allow at least an hour in your day, and more at busy centres after public holidays.

Can I do Emirates ID biometrics outside the UAE?

No. ICP requires fingerprints to be given at its service centres, and every centre it lists is in the UAE. You can submit a renewal from abroad with UAE PASS, and if no new capture is needed the card can be printed and couriered to your UAE address. If Emirates ID biometrics are needed, book the fingerprint appointment for after your return.

Is there a VIP or home biometrics service?

Not for ordinary residents, as far as ICP publishes. Urgent service (AED 150) speeds up the card, and for residents applies only to replacements. Smart Salem sells a Dubai package of medical plus fast-tracked biometrics for AED 700. ICP’s Taqdeer package brings renewals to certain seniors aged 60 and over. Check any paid “home biometrics” offer with ICP first.

Is there a fee for the fingerprint appointment?

There is no separate ICP fee for fingerprint capture; it is part of the card service you pay for. Residents pay AED 100 per year of residence plus a smart services fee on new cards, and AED 300 plus fees for a lost or damaged card replacement. People of determination are exempt from ICP service fees. Rescheduling online was reported to have no fee.

My fingerprints will not scan. What now?

Tell the officer early about worn skin, cuts or a skin condition, rather than letting the scanner fail repeatedly. Moisturise the night before and avoid henna and heavy manual work beforehand. Ask before leaving whether your biometrics are complete. If ICP later calls you back for a new capture, attend, because the card will not print until the capture is accepted.

Can MIRDXB PRO book my Emirates ID biometrics appointment?

Yes. We type and submit the Emirates ID application with a compliant photo, book or move the fingerprint appointment at the biometrics centre you choose, and sequence it with the visa medical so you make one trip. You attend the fingerprint appointment yourself. Government fees are passed on at cost, and our service fee is quoted in writing before we start.

Can you handle the residence and the Emirates ID together?

Yes. We handle new residences, renewals, status changes and Emirates ID for employees, families and domestic workers, through Amer for Dubai and ICP for the other emirates, and follow the card to delivery. Send us the passport and entry permit or current Emirates ID on WhatsApp, and we will reply with the steps, the government fees and our fee.

Getting Emirates ID applications, fingerprint slots and residence files through first time is part of what our PRO services in Dubai team handles every week.

Prefer not to deal with portals, SMS slots and centre lists? Send us the passport and application number. We will manage the Emirates ID application and biometrics appointment through to the card.

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Please note. The rules, centres, hours and fees in this guide are taken from ICP’s service cards, customer happiness centre pages, FAQ and photo specifications, u.ae and the Smart Salem website, verified 24 September 2026. Rescheduling steps and the Basmah 15 launch date are from Gulf News and are labelled as secondary. ICP does not publish its biometrics completion period, its criteria for recalling renewal applicants, or a procedure for prints that cannot be captured; where the official pages are silent we say so. Centre hours and maintenance closures change, so check the centre’s ICP page before you go. ICP’s decision at the time you apply is final. This guide is general information, not legal advice. The cases are built from common situations and are illustrative, not the records of named clients.

Mir Ali

Written by

Mir Ali

Mir Ali founded MIRDXB PRO, a PRO and visa services firm in Al Barsha, Dubai. Over the past three years he has personally handled more than 100 visa, Emirates ID, labour and company files across MOHRE, GDRFA, ICP and DET, and he reviews every guide on this site against those real cases.

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